WinSAMM News September 2004

 

¿En español? Sí Señor
A new Spanish direct line!
MCDI now offers service in Spanish during business hours. By calling our Spanish direct line +514-487-0441, you can talk in Spanish to our sales department and also receive factory support in Spanish from our support department.

You can also receive replies in Spanish from emails sent to ventas@mcdi.com for pricing and products info and to soporte@mcdi.com for technical support and installation questions

 


SMS notification with GSM modem!
Latin and Non latin alphabets supported!
A new feature now added in WinSAMM! Our central station software can now use the popular Sony Ericsson GSM/GPRS modems (GM28 or GM29) to send SMS in latin alphabets and non latin alphabets such as Greek, Chinese or Arabic. Working in the same fashion as WinSAMM automatic emailing, SMS notifications can be sent to your customers without any operator's intervention.

Each time an alarm is received in WinSAMM, WinSAMM verifies if it matches automatic codes. If it does, emails or SMS are sent to your customers' email addresses or mobile phones for SMS. The customers receive messages for the codes matching the alarm received.

Each code for each customer can be selected to send an alert (or not). With each SMS, you can add a header or a footer with your Central Station contact info.

What are SMS?
SMS stands for Short Message Service. It's a messaging system part of GSM Mobile phone networks, the most popular mobile phone system on the planet. A SMS is 160 caracters in roman caracters and 70 in double-bytes alphabets such as greek or arabic.

2 ways to send SMS with WinSAMM
Some GSM providers have email gateways to send SMS. Most of the time you send an email to the phone_number@gsm_provider.com and it's transfered to the mobile phone of your customer. When this service is not available or restricted, you can use a GSM modem which transmits directly to your customer's phone. This method is generally faster and more reliable than emailing. A receipt is transmitted by the provider to your GSM modem this way WInSAMM knows the SMS has been received.

Non latin alphabets support
WinSAMM can handle messages in non latin alphabets such as Arabic, Chinese, Greek and Russian. Messages are limited to 78 caracters and the alphabet must be supported in your customer's phone to be displayed.

Why two models of GSM modems?
GSM is offered in several frequency coverages. The SE GM 28 works in 850/1900 on most of the planet and the GM29 is 900/1800, mostly North America.
Both models can be purchased trough Sony Ericsson specialized dealers around the world. They are easily connected to a PC.

Will I need a SIM card?
The SE GSM modem have a SIM card holder. Most of the time, your GSM provider can program your identification in the SIM card.

For more info:
.GSM World Association
.
GSM Latin America
.
GSM Europe
.GSM Coverage maps

.http://www.sonyericsson.com M2M machine to machine web site
.Sony Ericsson GSM/GPRS modem GM28 spec sheet
.Sony Ericsson GSM/GPRS modem GM29 spec sheet

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Decrypta2 USB compatible with WinSAMM
MCDI launched Decrypta2 on June 25th. This advanced Alarm Receiver is equipped with serial and USB outputs, both compatible with WinSAMM. Several D2 can be plugged easily into one computer using a USB hub thus eliminating the need of expensive serial port replicators.

Built on the legacy of Decrypta receivers, D2 is packed with even more features than its predecessor like 2 ouputs, 2 electrical inputs and a much faster handshaking with alarm panels. A free windows logger is supplied with Decrypta2 if you wish to use the second output for logging either on your main computer or on a second computer. The logger can replace a printer!

Be sure to check Decrypta2 specifications on www.mcdi.com or by downloading the spec sheet in pdf.
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How to Contact MCDI
For sales and technical inquiries regarding WinSAMM or your installed SAMM software, please contact winsamm@mcdi.com or request a price quotation from our online form.

WinSAMM dedicated web site: www.winsamm.com
MCDI website: www.mcdi.com

English and French Sales and Support
+514-481-1067 (Montreal Canada.)

Línea directa en español: +514-487-0441
ventas@mcdi.com
soporte@mcdi.com

Português
MCDI Do Brasil
Fone/Fax: +55(54)221-1727
Eng. Teodorico A. Eberle brasil@mcdi.com.br
Em São Paulo: Eng. Paulo Roberto Grasselli
Fone: +55(11)8198-4331
paulo@mcdi.com.br

Russian and Chinese contacts are also available by appointment. Please send contact info by Email to schedule and appointment.


Languages and trial version
Download a 2 months trial of WinSAMM with a complete installer. Then select your choice of language in the installer. WinSAMM is available in:
-English,
-Arabic,
-Chinese (PRC),
-Chinese (Taiwan),
-French,
-German,
-Greek,
-Italian,
-Japanese,
-Portuguese,
-Russian,
-Spanish,
-Turkish.

A free user guide is available in English and Spanish at winsamm.com


MCDI welcomes a new distributor and power center.
The Geotronix company of Quito is now MCDI official distributor in Ecuador. Geotronix personnel offers several years of experience in the Security and Alarm industry and in installing MCDI receivers and software products. If you are looking for a monitoring solution or to upgrade your Central Monitoring Station, be sure to contact Geovanni Obando
Tel: 593 22249687 / 593 99249878 / 593 97782513
email: ventas@geotronix.com.ec

WinSAMM Expert Centers
WinSAMM is available from MCDI or through WinSAMM expert centers around the world. If you do not have a WinSAMM expert center in your country, contact MCDI sales department who will be able to provide a trial of WinSAMM.

Becoming a dealer
We are currently looking for dealers in several countries. If you think your organization can benefit from reselling MCDI products, do not hesitate to contact us with a brief presentation of your company, your local market and products you already represent.


In next WS newsletter:
PDFs in WinSAMM.
An Adobe acrobat PDF file can be linked to each account in WinSAMM. We're going to take a look at making the most of pdf files to complement WinSAMM account management.

Alert Sound customization
WinSAMM comes with 14 alert sounds. You can replace them with something more evocative..or smoother for you. You can also record your own verbal commands for your operators.

In past issues:
WinSAMM sends emails.
Each time predefined alarm codes are received, WinSAMM can send an email to alert of inform you customer. This can be done without operator invervention and can be personnalized for each of your customers and for each alarm code....Another nice way to get more billing opportunities from your Monitoring Equipment!


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